Terms of Service

By placing an order on Sweet Basket Club, you agree to these terms. Please read them carefully before checkout.

Orders & lead time

• All hampers are prepared to order. Standard lead time is 48–72 hours from payment confirmation.
• We reserve the right to decline orders that cannot be fulfilled in time or that fall outside our service area.
• Delivery dates and time slots are requests; we will confirm feasibility after payment.

Pricing & payment

• Prices shown on the website are in Indian Rupees (INR) and include the hamper as described.
• Delivery charges, if applicable, will be communicated before or at checkout.
• Payment is collected via UPI at checkout. After you pay, confirm on the checkout page so we can process your order.

Pickup & delivery

• Pickup is available from our Greater Kailish kitchen during agreed time slots.
• Pickup is available from M-19 M Block Market, Greater Kailash II, New Delhi 110048 (open from 10 am).
• Delivery is offered across Delhi NCR subject to availability. Accurate address and contact details are required.
• Someone must be available to receive perishable items at the scheduled time.

Allergies & dietary requirements

Our kitchens handle nuts, dairy, gluten, and eggs. Please mention allergies in special instructions. While we take care, we cannot guarantee an allergen-free environment.

Product presentation

Hampers are artisan products. Slight variations in packaging, ribbon, or arrangement may occur. Images on the site are representative of our style.

Liability

Sweet Basket Club is not liable for delays caused by factors outside our control (traffic, weather, incorrect address, or unavailable recipient). Our liability is limited to the value of the order paid.

Contact

Questions about these terms? Call +91 98736 61133, email us, or see our Refunds & Cancellations policy.