Privacy Policy

Sweet Basket Club (“we”, “us”, “our”) explains how we collect, use, and protect your information when you browse our website or place an order for a sweet hamper.

Information we collect

• Order details: name, phone number, email, delivery address, pincode, preferred delivery date and time slot, message card text, and special instructions.
• Payment data: payments are made via UPI. We may store your order details and optional UTR/transaction reference. We do not store your UPI PIN or bank credentials.
• Technical data: basic browser and device information may be collected by our hosting provider for security and performance.

How we use your information

• To confirm, prepare, and deliver your order.
• To send order confirmations and updates by email.
• To contact you if we need clarification about delivery or dietary requirements.
• To improve our products and customer experience.

Sharing your information

We do not sell your personal data. We may share information only with:

• Delivery partners — when delivery is arranged outside our in-house team.
• Legal authorities — if required by applicable law.

Data retention

Order records are kept for as long as needed for accounting, customer support, and legal compliance, typically up to seven years unless a shorter period is required by law.

Your rights

You may request access, correction, or deletion of your personal data by emailing us. We will respond within a reasonable timeframe.

Cookies

Our site may use essential local storage to remember draft order details on your device. We do not use third-party advertising cookies.

Contact

Sweet Basket Club
M-19, M Block Market, Inder Mohan Bhardwaj Marg, Greater Kailash II, New Delhi 110048
+91 98736 61133 · @sweetbasketclub
Email us
Open daily from 10 am